European Auto Repair

Mercedes Benz Auto Repair & Service for Medford, OR

Q: How often does my Mercedes-Benz need service?

Mercedes alternates between Service A (around 10,000 miles) and Service B (around 20,000 miles). The car's ASSYST system will notify you when service is due based on driving conditions.

Q: Do you use OEM Mercedes-Benz parts?

Yes. We use genuine Mercedes parts and OEM-equivalent components from manufacturers like Bosch, Hengst, and Bilstein, which supply the Mercedes factory.

Q: Is it cheaper than the Mercedes-Benz dealership?

Yes. We perform the same Service A and Service B procedures the dealer does, using the same quality parts, at a lower labor rate.

Factory maintenance, diagnostics, and repairs for your Mercedes Benz.

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Mercedes Benz Specialists

We are the Mercedes-Benz Mechanics that you can trust!

13+

European makes serviced

Real Words / Real Owners

What Our Customers Say

4.8

Google Rating

“If you own a Mercedes Benz like I do, they know what they are doing and they do not charge you a mortgage payment to fix your car. I have never been more impressed with any other auto mechanics.”

Tiffany Kaneko

Jan 2019 / Google

“I brought my 300E to Northwest Autohaus with a squeaking sound coming from the engine. Chris checked it out and knew exactly what the problem was. So efficient and honest.”

anne kaestner

Aug 2016 / Google

“We have older models of Porsche Cayenne and Mercedes 500E and had them serviced at Northwest. We drove from Brookings to Medford to have our vehicles serviced.”

Nancy Northrop

Nov 2023 / Google

Make Overview

Popular Mercedes-Benz Services We Offer

Mercedes-Benz is well-represented in the Rogue Valley, and we work on everything from C-Class and E-Class sedans to GLE and GLC SUVs. Our services include oil changes (Service A and Service B), brake work, suspension repairs, electrical diagnostics, and transmission fluid services. We use Xentry, the factory Mercedes diagnostic system, for all scan and coding work.

Mercedes Service A and Service B intervals alternate and cover different maintenance items. We follow Mercedes' schedule and perform all the checks and replacements each service calls for, including cabin filters, brake fluid flushes, and spark plug replacements at the right intervals.

Common Mercedes-Benz Issues We Fix

Oil leaks from the valve cover, oil cooler, and oil filter housing are common on Mercedes inline-four and V6 engines. The M274 four-cylinder turbo engine is particularly prone to oil filter housing leaks. We catch these during routine service and recommend repair before they worsen.

AIRMATIC suspension failures on the E-Class, S-Class, and GLE are another frequent repair. The air struts develop leaks over time, and the compressor eventually burns out from running overtime to compensate. We can replace individual struts or the compressor depending on what's failed.

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